Products
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Automated SLA Monitoring: Proactive Management
CourseTransform your support operations with AI-driven SLA monitoring. Cut violations by 60-70% and improve resolution rates with automated risk alerts in Freshservice or ServiceNow.
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Never Drop a Customer: Automating Follow-Up in Customer Service
CourseTransform your customer service with automated follow-ups that enhance satisfaction. Master workflows and AI tools to keep customers engaged and reduce ticket reopen rates.
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AI Conversation Analytics: Transform Customer Calls into Product Insights
CourseUnlock the power of AI conversation analytics to enhance customer satisfaction and drive product improvements by analyzing customer calls for actionable insights.
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AI-Powered Quality Assurance for Customer Service
CourseTransform your customer service quality assurance with AI. Achieve 100% call monitoring, real-time insights, and significant efficiency gains with this practical course.
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AI-Powered Support Deflection
CourseMaster AI tools to reduce support tickets by 40% in 2-4 weeks, enhancing efficiency and customer satisfaction. Transform your support strategy with actionable insights and proven techniques.
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AI Chatbot Deployment for Customer Support
CourseImplement AI chatbots to cut support costs by 80-90% and improve response times. Master the four-step deployment process and measure the ROI in less than 60 days.