Enhanced Productivity

Reduce handle time by 14-25% and onboard agents in just 6 weeks

Improved Efficiency

Decrease average handle time per ticket by 18-22% and enhance first contact resolution by 12-15%

Cost Savings

Save $6,525 per new hire through compressed training

About this playbook

Transform your customer service operations with AI copilot tools that provide real-time response suggestions, summarize customer histories, and accelerate agent performance. Join us to experience faster service, consistent quality, and measurable business impact. Enroll now to unlock the full potential of your customer support team!

Course Curriculum

7 Chapters · 12 Lessons

  1. 1

    Introduction to AI Copilots

    1. (Included in full purchase)

      Tools Overview: Zendesk & Intercom

    2. (Included in full purchase)

      Understanding AI in Customer Service

  2. 2

    Chapter 1

    1. (Included in full purchase)

      AI Copilot Business Case

  3. 3

    Chapter 2

    1. (Included in full purchase)

      Platform Selection and Setup

  4. 4

    Chapter 3

    1. (Included in full purchase)

      Deployment and Agent Enablement

  5. 5

    Chapter 4

    1. (Included in full purchase)

      Accelerated Onboarding with AI

  6. 6

    Chapter 5

    1. (Included in full purchase)

      Performance Measurement and Optimization

  7. 7

    Resources

    1. (Included in full purchase)

      AI COPILOT LAUNCH PLAN

    2. (Included in full purchase)

      AGENT COPILOT QUICK REFERENCE CARD

    3. (Included in full purchase)

      CUT TRAINING TIME IN HALF

    4. (Included in full purchase)

      MEASURE THE IMPACT OF YOUR AI COPILOT

    5. (Included in full purchase)

      AI _ HUMAN HARMONY

Ready to Transform Your Customer Support?

Enroll now to boost productivity, enhance efficiency, and save on training costs with AI copilot tools

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