Detect Behavioral Signals

Learn how to detect and respond to idle time, cart abandonment, and exit intent to provide contextual assistance

Reduce Support Tickets

Discover strategies to reduce support tickets by 25-30% and increase conversions by 40-50%

Implement Context-Aware Widgets

Get insights on deploying widgets that monitor user behavior and offer relevant help in real-time

About this playbook

Join us to uncover the core strategies and implementation framework for deploying AI-powered help widgets. Learn to identify friction points, configure triggers, craft messages, deploy and test, and measure ROI to enhance customer support and boost conversions.

Course Curriculum

7 Chapters · 11 Lessons

  1. 1

    Introduction to AI-Powered Help Widgets

    1. (Included in full purchase)

      Benefits of Contextual Assistance

    2. (Included in full purchase)

      Proactive AI Help Widget

  2. 2

    Chapter 1

    1. (Included in full purchase)

      Why Proactive Support Outperforms Reactive Models

  3. 3

    Chapter 2

    1. (Included in full purchase)

      Understanding Behavioral Triggers and Contextual Rules

  4. 4

    Chapter 3

    1. (Included in full purchase)

      Tool Selection and Implementation—Intercom vs. Drift

  5. 5

    Chapter 4

    1. (Included in full purchase)

      Creating Effective Contextual Messages

  6. 6

    Chapter 5

    1. (Included in full purchase)

      Measuring Success and Optimizing Performance

  7. 7

    Resources

    1. (Included in full purchase)

      DEPLOYING YOUR AI HELP WIDGET IN ONE DAY

    2. (Included in full purchase)

      BEHAVIORAL TRIGGERS THAT DRIVE PROACTIVE SUPPORT

    3. (Included in full purchase)

      TRACKING THE IMPACT OF CONTEXUAL ASSISTANCE

    4. (Included in full purchase)

      AI MESSAGE TEMPLATES FOR CONTEXTUAL HELP

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